My CPF has been linked to other accounts

Answer

According to Article III, Item 15 of our activity rules, one name and one CPF information can only be bound to one Kwai account. Neither can be exchanged. Please confirm whether you have bound CPF on other Kwai accounts, or whether your relatives and friends have used your CPF information. Please pay attention to protecting the security of personal information and do not easily disclose it to others. Kwai has always attached great importance to the security of users' personal information, and we hope to maintain it together with you. At the same time, we recommend that you withdraw money through other withdrawal methods such as phone bill recharge or data recharge, exchange for gift cards, etc.

Last updated: May 25, 2026

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