Why I didn't get a reward after the invitations were sent?
Answer
To complete the invitation process, you need to share your invitation code with your friend. The code must be successfully bound by your invitee on their app. Invited friends complete the task of watching videos for 15 minutes every day within 31 days after binding the invitation code, and you can get more rewards.
Note: The invitee must be a new Kwai user (with a new account and new device) or has not logged in to Kwai for more than 30 days. When a invitee is watching a video, if there is any abnormal viewing behavior such as repeating, pausing, or pausing after a few days, it will not count towards the viewing time.
According to Kwai's activity rules, if there are possible violations (e.g. using the same device to repeatedly register and log in to multiple accounts, using high-risk mobile numbers, etc.), no activity reward will be obtained.
If the friends you invited meet the requirements but you still haven't received your reward, it may be because there are too many reward recipients and the system is congested. Please wait patiently.
If the problem persists, please go back to the previous level, select [None of the above], and select [Support] to provide a screenshot of the problem and contact us.
