Why do my friends watch videos and I get no rewards？
Answer
The task period is 31 days.
After the friend successfully binds the invitation code, the invitee will complete one day of the 15-minute video watching task each day to receive the corresponding stage of the reward. If your friend stops the task one day during the event, don't worry, continue to complete the remaining tasks during the event to receive the corresponding rewards. (The specific reward amount will be determined by the display on your page.)
Please note that if the invitee is watching a video and watches the same video repeatedly, or if the video is paused, this will not count towards the viewing time. According to Kwai's activity rules, if there are possible violations (e.g. using the same device to repeatedly register and log in to multiple accounts, using high-risk mobile phone numbers, etc.), no activity reward will be obtained.
If the friends you invited meet the requirements but you still haven't received your reward, it may be because there are too many reward recipients and the system is congested. Please wait patiently.
If the problem persists, please go back to the previous level, select [None of the above], and select [Support] to provide a screenshot of the problem and contact us.
