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Why is the page abnormal after I click on the bell? (fail to download/register/upload, black screen, etc)

Answer

If you click the bell button and encounter problems such as failure to download the app or create an account, etc., we suggest you fill out the questionnaire below to better resolve your issue: https://survey.corp.kuaishou.com/view/zbobo2c1 Kwai always puts the privacy and security of our users first, and this questionnaire is only for Kwai to understand your inquiry with the necessary information and contact you after resolving the issue. We will address it as soon as possible after receiving your feedback.
Last updated: May 25, 2026
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