Kwai Logo
Central de Ajuda/Impulsionador

Solicitar reembolso - pedido anormal

Resposta

 Se o pedido for exibido como fechado para reembolso, isso pode ser devido aos seguintes motivos:1. Sua conta Kwai foi excluída/privada/bloqueada pela comunidade.2. Sua conta de anúncios foi bloqueada ou rejeitada. 3. O vídeo que você impulsionou foi privado/excluído. Reembolsaremos o valor do impulsionamento em seu saldo dentro de 5 dias úteis. [Informação-Carteira]O valor reembolsado é o valor do orçamento consumido após a exceção, excluindo os cupons.
Última atualização: June 18, 2026
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