Service Terms and Privacy Policy

  1. Confirmation and Acceptance of Service Terms

The ownership, copyright and operation right of Kwai (www.kuaishou.com) as well as products and related software involved belong to Beijing Kuaishou Technology Co., Ltd. (“Beijing Kuaishou Technology”). Beijing Kuaishou Technology has the right to supervise, remind, inspect, correct and punish all the activities, contents and user behaviors on Kwai. Users are deemed to reach an agreement with Beijing Kuaishou Technology and voluntarily accept all contents hereunder if they read the Service Terms via the application and click “I Agree” button to create an account. Beijing Kuaishou Technology hereby reminds users to carefully read and fully understand the Kwai (www.kuaishou.com) Service Agreement (“the Agreement”). Users shall carefully read and fully understand the terms hereof, including those that exempt or restrict Beijing Kuaishou Technology’s responsibility and those that restrict users’ rights. Please carefully read this Agreement and decide whether to accept it. Juveniles shall read in the company of their statutory guardian(s).

Users have no rights to download, install or use Kwai’s software, products and related services unless they accept all the terms contained herein. Users will be deemed to accept this Agreement and agree to be bound by the terms hereunder if they download, install and use Kwai’s software, products and related services, register an account, log in or take other actions.

This Agreement is subject to update at any time by Beijing Kuaishou Technology and the updated terms shall replace the original ones without any further notice once published. Users may read the up-to-date terms by re-downloading and reinstalling the software or through the website. Beijing Kuaishou Technology has the right to immediately stop users’ use of related software and service if users do not accept the terms of the Agreement revised by Beijing Kuaishou Technology. Users will be deemed to accept the revised terms if they continue to use the software and service provided by Beijing Kuaishou Technology.

Unless expressly stated in this Agreement, related service terms for other services from Beijing Kuaishou Technology or partners used on the Software are not specified herein. Generally, there will be separate service terms for these services and users shall further understand and confirm the terms when using corresponding service. The separate service terms shall prevail in case of any conflict between the separate service terms and this Agreement. Users are deemed to accept the corresponding service terms if they use the service.

  1. Service Protection Terms

2.1 Beijing Kuaishou Technology uses its own operating system to provide various services for users through the Internet. Users must:

              Provide devices, including a personal computer, a modem and Internet connection devices;

              Connect with the Internet individually and pay telephone bill relating to the service.

2.2 Given the nature of products and services provided by Beijing Kuaishou Technology, users agree to:

              Provide authentic, timely, adequate and accurate personal information;

              Constantly update the registration information to meet the requirements for authenticity, timeliness, adequacy and accuracy. All information that has been originally entered will be considered as registration information.

2.3 Users may authorize Beijing Kuaishou Technology to disclose their registration information to a third party; otherwise Beijing Kuaishou Technology shall not disclose users' name, address, outgoing address, e-mail and account number. Unless:

              Have obtained users’ explicit authorization in advance and users request Beijing Kuaishou Technology or authorize someone to disclose this information via e-mail service or other ways.

              Beijing Kuaishou Technology needs to provide users’ personal information as required by applicable laws and regulations and relevant government authorities.

              For safeguarding the legitimate interests of the public and Kwai.

              Kwai may cooperate with a third party to provide relevant Web services to users. In this case, if such third party agrees to assume the same responsibility as Kwai to protect users' privacy, Kwai has the right to provide the registration information of users to such third party without users’ express authorization.

              Beijing Kuaishou Technology is entitled to analyze and use the entire user database for commercial purposes provided not disclosing the privacy information of any individual user.

  1. Use Rules for Users

Beijing Kuaishou Technology reminds users that they must abide by national policies and laws, including criminal law, national security law, confidentiality law, regulations for safety protection of computer information systems, etc, and safeguard state interests and national security when using software, products and services from Beijing Kuaishou Technology. Users shall assume all liabilities for illegal use of the Internet, Beijing Kuaishou Technology’s software, products and services and shall indemnify Beijing Kuaishou Technology for any losses arising therefrom.

3.1 Users must provide authentic, accurate and detailed personal information to Beijing Kuaishou Technology when applying for the use of Kwai’s Web services, and make timely update in case of any change to personal information.

3.2 Once successfully registered, Beijing Kuaishou Technology will give each user a user account and corresponding password, which shall be kept by users. Beijing Kuaishou Technology shall assume no responsibility for account and password disclosure due to users' reasons. Activities and acts conducted by user’s registered accounts on Kwai as well as on software, products and services of Beijing Kuaishou Technology shall be deemed as user's behaviors, and users shall assume legal responsibility for all the activities and events conducted by their user accounts.

3.3 The Kwai accounts registered by users are owned by Beijing Kuaishou Technology. Users just obtain the use right of the Kwai accounts after completing the registration procedure, and such use right only belongs to the initial registrant. It is prohibited to give, lent, rent, transfer or sell Kwai account. If an account is used by someone that is not the initial registrant, Beijing Kuaishou Technology has the right to block and take back such account without any notice and bearing no legal liabilities to the initial registrant and account users. Losses including but not limited to communication outage and clearing of user data and virtual items arising therefrom shall be solely borne by users. In case of any dispute about the ownership of the use right of a Kwai account, Beijing Kuaishou Technology has the right to temporarily block the account in question after receiving the complaint from relevant parties; the parties to the dispute shall provide evidence to prove the ownership of the account's use right in the proof period (within 7 working days since Beijing Kuaishou Technology received the complaint) and Beijing Kuaishou Technology will unblock the account in question after independently judged the ownership of the account's use right based on the evidence provided by the parties.

3.4 Users shall not use the services of Kwai to send or transmit sensitive information and information in violation of national legal systems, including but not limited to information:

              Opposing the basic principles defined by the Constitution;

              Endangering national security, divulging state secret, subverting state power, and undermining national unity;

              Harming national honor and interests;

              Inciting ethnic hatred or ethnic discrimination and undermining ethnic solidarity;

              Undermining national religious policies and promoting cults and feudal superstition;

              Spreading rumor, disturbing social order and undermining social stability;

              Spreading obscenity, eroticism, gambling, violence, homicide, drugging and terror or instigating the crime;

              Insulting or slandering other people and infringing other people's legal rights and interests;

              Containing other content prohibited by laws and administrative regulations.

3.5 Users must abide by the following principles in their use of the Kwai's Web services:

              Comply with related laws and regulations in China;

              Do not use the Web service systems for any illegal purpose;

              Observe all the agreements, provisions and procedures relating to Web services;

              Do not use Kwai's Web service system to engage in any activities that adversely affect the normal operation of the Internet;

              Do not use Kwai's Web service system to transmit any information that is harassing, libelous, abusive, intimidating, vulgar, easily causing physical or mental discomfort of others, or any other illegitimate information;

              Do not use Kwai's Web service system to engage in any activities that is detrimental to Kwai’s users.

3.6 You shall not use Kwai to conduct any forms of money laundering. Kwai will closely monitor such acts and investigate the abnormal transfer of a huge amount of virtual assets and Kwai has the right to block the accounts. Kwai also has the right to cooperate with competent authorities to conduct investigation and evidence collection of money laundering activities by providing your identity information and the transaction records of associated accounts. In case your money laundering acts have caused any damage to Kwai, Kwai reserves the right to take legal actions against it.

3.7 Users shall increase protection awareness of personal information and pay attention to personal password protection when using Kwai’s software, products and services. Otherwise, any losses of users and Beijing Kuaishou Technology resulting therefrom shall be borne by user themselves.

3.8 It is illegal to embezzle other users’ account or harass others through network communications. Users shall not steal other users’ account or harass others through test, fraud or any other illegal means.

  1. Use Rules of Live Video Functionality

4.1 Users must provide Kwai with valid and authentic identity information including but not limited to name, ID number and cell phone number when applying to subscribe to live video functionality. In case the identity information provided by users is not authentic, Kwai has the right to stop offering them live video service without any notice, or block and retrieve the accounts without bearing any legal liabilities to the account users. Losses including but not limited to communication outage and clearing of user data and virtual items arising therefrom shall be solely borne by users.

4.2 Users shall not transfer or lend their accounts and passwords to others. Kwai undertakes no responsibility in case user's account or password is illegally stolen, used or any loss occurs due to hackers’ acts or the user's negligence in keeping them; and users shall indemnify Kwai for losses arising therefrom.

4.3 Users agree that Kwai is entitled to launch commercial advertisements, non-commercial advertisements and any other type of commercial and non-commercial information in various forms during the process of offering live broadcasting services. Users must coordinate with it, and Kwai does not need to pay any consideration, but shall minimize the impact on users.

4.4 When broadcasting live through screen recording, users shall close the notification about payment transaction information before starting the live broadcasting to avoid money stolen due to transaction information disclosure in the live broadcasting of screen recording; if users suffer money losses in their various types of accounts due to relevant notification are not closed, Kwai Platform will neither assume any legal liability and compensation liability, nor is it obliged to provide any technical or legal assistance to the user.

4.5 Users shall bear all the responsibilities when they have any misconduct or violate laws and regulations as well as related operation rules of Kwai or infringe the legitimate rights and interests of a third party in their use of live video service. In this regard, Kwai does not need to assume any liability. Users shall indemnify Kwai for damages caused by their acts.

4.6 Users shall not use the live video functionality to send or transmit sensitive information and information in violation of national legal systems, including but not limited to information:

              Opposing the basic principles defined by the Constitution;

              Endangering national security, divulging state secret, subverting state power, and undermining national unity;

              Harming national honor and interests;

              Inciting ethnic hatred or ethnic discrimination and undermining ethnic solidarity;

              Undermining national religious policies and promoting cults and feudal superstition;

              Spreading rumor, disturbing social order and undermining social stability;

              Spreading obscenity, eroticism, gambling, violence, homicide and terror or instigating the crime;

              Insulting or slandering other people and infringing other people's legal rights and interests;

              Containing other content prohibited by laws and administrative regulations.

4.7 Users must abide by the following principles in their use of the live video service:

              Comply with related laws and regulations in China;

              Do not use the live video service for any illegal purpose;

              Observe all the agreements, provisions and procedures relating to Web service and live video service;

              Do not use the live video system to engage in any activities that adversely affect the normal operation of the Internet;

              Do not use the live video service to transmit any information that is harassing, libelous, abusive, intimidating, vulgar or obscene, or any other illegitimate information;

              Do not use the live video service system to engage in any activities that is detrimental to Kwai Technology Development Co., Ltd.

  1. Modifications of the Service Terms

Beijing Kuaishou Technology will modify the service terms as necessary. Once the service terms are changed, the company will prompt changes on the page before the user enters the next step. You shall click “I Agree” button if you agree to the changes. If you do not accept the changes, you will be timely disqualified in using the services.

5.1 For continued use of Kwai services, users are expected to confirm the following two aspects:

              Firstly, confirm Kwai service terms and its changes;

              Agree to accept all the restrictions from the service terms.

  1. Modification of Services

Beijing Kuaishou Technology reminds users that Beijing Kuaishou Technology has the right to modify or suspend the services without any notice to users in order to protect the company’s autonomy of business development and adjustment and that Beijing Kuaishou Technology is not responsible for users or any third party when exercising the right to modify or suspend the services. Only users agree to this clause can Beijing Kuaishou Technology start to provide services for users.

  1. User Privacy Terms

7.1 Respecting user’s personal privacy is a basic policy of Beijing Kuaishou Technology. Therefore, as a supplement to the personal registration information analysis in article 2, Beijing Kuaishou Technology will definitely not make public, edit or disclose the user's registration information and non-public content kept in various services of Beijing Kuaishou Technology, unless Beijing Kuaishou Technology considers in good faith that it’s necessary to disclose such information in the following situations:

              Comply with relevant laws and regulations, including provide the information content published by users on Kwai’s web pages and the publish time, Internet address or domain name, as well as other information uploaded to Kwai by users when required by relevant authorities.

              Follow the product service procedures of Kwai.

              Keep the trademark ownership of Beijing Kuaishou Technology.

              Maintain the privacy security of individual user and the public in an emergency situation.

              As otherwise agreed herein.

              Other circumstances Beijing Kuaishou Technology considers necessary.

7.2 Users hereby authorize Beijing Kuaishou Technology to send business information to the e-mail and mobile phone number provided during registration.

  1. User Account, Password and Security

Once successfully registered, users will get a password and an account. Users shall be solely liable for the damages suffered by themselves, Beijing Kuaishou Technology or any third party arising from user's poor keeping of their account and password. And each user shall be responsible for all the activities and events conducted by their accounts. Users can change their passwords and icons at any time, or close the old account and reopen a new one. Users agree to notify Beijing Kuaishou Technology immediately in case of any unauthorized use of their accounts or security vulnerabilities. Otherwise, users shall make indemnification for any damages arising therefrom to users themselves, Beijing Kuaishou Technology or any third party.

Activities and acts conducted by user’s registered accounts on Kwai as well as on software, products and services of Beijing Kuaishou Technology shall be deemed as user's behaviors, and users shall assume legal responsibility for all the activities and events conducted by their user accounts.

  1. Disclaimer of Warranties

Users expressly agree that they use the mail service at their own risk. The mail service is provided free of charge only for the purpose of communication with users. Beijing Kuaishou Technology disclaims all warranties of any kind, express or implied.

Beijing Kuaishou Technology does not make any warranty that the services can certainly meet users’ demands, or that the services will be uninterrupted, timely, secure or error-free; nor does Beijing Kuaishou Technology make any warranty as to the accuracy, timelessness and successful transfer of information.

Users understand and accept that any material download or otherwise obtained through Beijing Kuaishou Technology’s software, product and service is at user’s own discretion. And that they will solely undertake all risks and responsibilities arising from system damage or information loss. Beijing Kuaishou Technology does not make any warranty regarding any software, product, service purchased or obtained through Kwai or any transactions entered into through Kwai. No advice or information, whether oral or written, obtained by users from Beijing Kuaishou Technology shall create any warranty not expressly made herein.

Users shall not announce to the public that Beijing Kuaishou Technology makes warranties of any kind for users. Otherwise, if users are found to make such an announcement, Beijing Kuaishou Technology has the right to stop offering services to users and ask users to indemnify Beijing Kuaishou Technology for losses arising therefrom.

  1. Limitation of Liability

Beijing Kuaishou Technology shall not be liable for any direct, indirect, incidental, special, and consequential damages arising from improper use of Kwai's software, product and service, purchase of commodities or similar services on Kwai or corresponding websites created by Beijing Kuaishou Technology, illegal use of the services, or not promptly updating the registration information when the information transferred by users is changed. If the foregoing acts cause damage to Beijing Kuaishou Technology or a third party, users shall assume responsibilities in accordance with law and indemnify Beijing Kuaishou Technology which may safeguard legal rights on its own or assisting the third party with all information provided by users.

  1. Commercial Behaviors are Prohibited without the Consent of Beijing Kuaishou Technology

Users undertake not to use services from Beijing Kuaishou Technology to engage in sales or other commercial activities on Kwai or related websites without the written consent of Beijing Kuaishou Technology. In case users violate this Agreement, Beijing Kuaishou Technology will legitimately hold users responsible for the breach and has the right to claim compensation for the loss, if any, caused to Beijing Kuaishou Technology.

  1. User Information Storage and Restrictions on Kwai

Beijing Kuaishou Technology shall not be responsible for the deletion and storage failure of the information posted by users. Beijing Kuaishou Technology reserves the right to determine whether user's behavior conforms to the requirements and the spirit of Kwai’s service terms and, if users violate the terms of service, Beijing Kuaishou Technology will suspend or delete their accounts of virtual community service.

  1. Guarantee

Users agree to safeguard and maintain the interests of all members of Beijing Kuaishou Technology, and be liable for the payment of attorney fees, litigation costs, notary fees, appraisal costs and enforcement fees resulting from users’ violation of the service terms or correction of users’ violations, as well as compensation fees for damages arising from violation of the service terms and recourse costs due to other people’s use of users’ computer, account and other intellectual properties. In case a user’s password and account are used without authorization, the user shall undertake all responsibilities and consequences arising during the period of unauthorized use except if caused by Beijing Kuaishou Technology’s negligence.

  1. Termination of Services

14.1 Users or Beijing Kuaishou Technology may terminate the services at any time based on actual situation. Beijing Kuaishou Technology shall not be liable to any user or third person for service termination at any time. Users have the following recourse rights in case they oppose any suggestion of the service terms, disagree with subsequently revised terms, or feel dissatisfied with Beijing Kuaishou Technology:

              Stop using services from Beijing Kuaishou Technology and/or Kwai;

              Terminate users’ qualification to use services from Beijing Kuaishou Technology and/or Kwai;

              Notify Beijing Kuaishou Technology in writing of stopping users’ services.

14.2 Users’ rights to use the services from Beijing Kuaishou Technology are terminated immediately once users’ services are suspended, and Beijing Kuaishou Technology undertakes no obligations to users any more from then on.

  1. Notice

All notices to users can be sent via e-mails or regular mails. Beijing Kuaishou Technology will push messages of service terms modification, service change or other important matters to users via mail services. User’s registration shall be deemed as agreeing Beijing Kuaishou Technology to send commercial ads to Kwai’s users.

  1. Participating in the Advertisement Planning

With the written permission of Beijing Kuaishou Technology, users can add promotional materials in the information they published or participate in the advertisement planning to display their products with the various free services of Kwai. Any such promotional methods, including transportation of goods, payments, services, business conditions, guarantees and advertising-related descriptions, shall only occur between users and advertisers. Beijing Kuaishou Technology assumes no responsibility, and Beijing Kuaishou Technology has no obligation to assume any responsibility for sales of such advertisements.

  1. Value-added Services and Self-service Advertisement Business of Kwai

17.1 Only members accept Kwai’s terms and conditions of use can use the services.

17.2 Payment confirmation is Kwai’s confirmation upon settlement is applied by members with selected payment method. All settlement information filled in by members will be deemed as fact by Kwai. Members who provide false content will not be protected by the law. Kwai may terminate their use of the services provided by Kwai, cancel their membership, and refuse them to register as a member again if members violate this clause.

  1. Intellectual Property Rights

Users guarantee and represent that they retain the full legal copyrights or full legal authorization over the works they provided and used to the activities performed on kwai, and guarantee that Beijing Kuaishou Technology will not violate national laws and regulations, and infringe the legitimate interests of any third party or assume any obligations when using such works. Users shall be fully liable for all the consequences due to the incomplete and illegal forms, content and authorization of works provided by them.

Users hereby grant to Beijing Kuaishou Technology a worldwide, royalty-free, perpetual, irrevocable, exclusive and full license and sublicense to use, copy, publish, release, as well as adapt, reproduce, translate, transmit, perform and display in original form or other forms the works created and uploaded by users (in whole or in part). Such license and sublicense rights include but not limited to the copyrights, neighboring rights and the rights to obtain benefits of these works. Users also undertake not to permit any third party to use the above works and their adaptations in any form.

The trademark and/or other property rights of the content such as text, image, graphic, audio and/or video created and uploaded by users themselves are owned by Beijing Kuaishou Technology. Without the permission of Beijing Kuaishou Technology, users shall not publish, broadcast, adapt or republish for the purposes of broadcasting or publishing, or use directly or indirectly in any way for any commercial purpose. Users shall also warrant not to permit any third party to engage in such activities.

Beijing Kuaishou Technology reserves the right to monitor all the content on its website in real time, and has the right to remove the works that violate this Agreement at its sole discretion. Beijing Kuaishou Technology shall not be liable for any consequences or losses of users arising from the removal of users' works.

Users shall fully indemnify Beijing Kuaishou Technology or its affiliates for any losses (direct, indirect, accidental, punitive and consequential losses) arising out of the indemnity, compensation, or penalty of any nature against any third party caused by users' works that break the laws or infringe the legitimate rights of such third party.

  1. Comments

Users undertake to make comments that are patriotic, lawful, self-disciplined, true and civilized, and not to spread any content that are illegal, harassing, libelous, abusive, intimidating, harmful, vulgar, obscene, endangering national security, divulging state secrets, Undermining national religious policies and ethnic solidarity as well as other content in violation of laws, regulations and policies. Beijing Kuaishou Technology will cancel user’s service account immediately at its sole discretion If user's behaviors violate the above-mentioned terms of service. Users shall assume legal responsibilities for their behaviors on the Website.

  1. Ownership of the Content

Content refers to text, software, voice, photo, video, chart; all content of ads; all content of e-mails; commercial information provided to users by Kwai’s virtual community services. All of these contents are protected by laws of copyright, trademark, label and other property rights. Users can only use such contents under the authorization of Beijing Kuaishou Technology and advertisers. Replication and reproduction of these contents, or creation of derivative works related to the contents is prohibited.

  1. Disclaimer and Compensation

21.1 Users shall be solely responsible for all consequences arising from users’ failure to operate as required when Beijing Kuaishou Technology has already made it clear that the way to offer Web services has been changed and reminded users of items needing their attention.

21.2 Users expressly agree to bear all the risks of using the Web services from Beijing Kuaishou Technology as well as all consequences caused by their use of such services. Beijing Kuaishou Technology shall not be held responsible to users.

21.3 Beijing Kuaishou Technology makes no warranty that the Web services can certainly meet users’ demands, or that the Web services will not be interrupted, or that the service is immediate, secure or accurate.

21.4 Users agree to safeguard and maintain the interests of Beijing Kuaishou Technology and other users. In case users log in to the website with content that is illegal, unauthentic, and inappropriate or infringes the legitimate rights and interests of third parties, or users cause losses to Beijing Kuaishou Technology or any other third party due to their violation of any term hereunder, users agree to bear the compensation liability for damages arising therefrom.

21.5 Users understand and agree that Beijing Kuaishou Technology is only obliged to remind and guide users in case user's behaviors may potentially harm their own interests. Beijing Kuaishou Technology does not undertake to assume any personal and property losses to users due to their own behaviors, which include but is not limited to: disclosing transaction information contained in notification messages when conducting screen recording live broadcasting, intentionally or unintentional disclosing personal information such as bank account, address, assets etc. and other behaviors.

  1. Applicable Laws

Both users and Beijing Kuaishou Technology agree that any dispute in connection with this Agreement and arising out of using Beijing Kuaishou Technology’s services shall be submitted to the people’s court having jurisdiction in the place where Beijing Kuaishou Technology has its domicile.

In case of any conflict between the service terms and the law, such terms shall be reinterpreted in a way as closely as that for interpreting the law, while other terms shall remain in force and effect to users.

  1. Special Tips for Juveniles

23.1 Juveniles shall use Kwai services and learn to use the Internet appropriately under the guidance of their parents and teachers. Juveniles shall avoid being addicted to the virtual cyber world so that their daily study and life are impacted.

23.2 Juvenile users must abide by National Internet Civilization Convention for Teenagers:

              Be good at using the Internet for studying, and do not browse illegal and harmful information;

              Be honest and friendly in communications, and do not insult and cheat others;

              Enhance self-protection awareness, and do not meet net friends at will;

              Safeguard the network security, and do not destroy the network order;

              Be contributing to physical and mental health, and do not indulge in virtual space.

  1. Account Block

User's Kwai account will expire in three (3) natural months, i.e. the original information of a Kwai account will be completely lost if the account is not in use for successive three (3) months, which shall be fully understood and agreed by users who shall use Kwai at least once within three (3) months in order to ensure successful login and validity of the accounts.

  1. Miscellaneous

25.1 Beijing Kuaishou Technology may request users to comply with specific terms and conditions when they subscribe to relevant services provided by Beijing Kuaishou Technology depending on the features of service content. The specific terms and conditions shall prevail if there is any inconsistency between the specific terms and conditions and the provisions hereunder.

25.2 If any provision of this Service Agreement is found to be invalid or unenforceable in whole or in part for any reason whatsoever, the remaining provisions shall still be valid and legally binding.

25.3 Any matters arising from performing this Agreement shall be firstly settled through friendly negotiation between the Website and users.

25.4 In case users violate this Agreement, Beijing Kuaishou Technology has the right to take all necessary actions, including but not limited to banning the account, withholding the funds in the account, etc.

25.5 Beijing Kwai Technology Co., Ltd. reserves the right to the interpretation of the above terms.